Phone Correspondence (Virginia DOC)
Official Virginia DOC page on telephone contact with incarcerated people. The approved call list is limited to a maximum of fifteen numbers and all ca...
Resources
Organizations, guides, and services for incarcerated people and their families.
Offender Mail (North Carolina DAC)
Official statewide North Carolina Department of Adult Correction page on sending mail to someone in prison. Covers the requirement that mail be routed...
Write a Prisoner: Mail and JPay Email (Michigan DOC)
Official Michigan DOC mail guidance. All incoming personal mail including envelopes is photocopied in black and white, the copy is delivered to the pr...
Incoming Mail Policies and Procedures (Illinois DOC)
Official Illinois DOC incoming mail policy. Non-privileged mail is scanned or photocopied in colour and distributed electronically or as printouts, wi...
Contact an Individual in Custody (Illinois DOC)
Official Illinois DOC page on contacting someone in custody. People in custody cannot receive telephone calls and may only call numbers on their appro...
Contact an Inmate (Pennsylvania DOC)
Official Pennsylvania DOC hub for contacting an incarcerated person. To receive calls you must create a phone account with the department's telephone...
Inmate Mail Rules and Guidelines (Pennsylvania DOC)
Official Pennsylvania DOC mail rules. General correspondence and photographs must be sent to the department's third-party vendor Smart Communications...
Telephone Calls (NY DOCCS)
Official New York DOCCS page on incarcerated individual telephone calls. Each person receives three free calls of up to fifteen minutes each week, may...
Mail & Packages (NY DOCCS)
Official New York DOCCS page on sending mail and packages to incarcerated people. Covers addressing with the Department Identification Number, inspect...
Uniform Inmate Correspondence Rules BP-03.91 (TDCJ Texas)
Official TDCJ board policy setting the correspondence rules for Texas prisons, revision 8 dated 20 February 2026. General correspondence must now be s...
Inmate Technology Services (TDCJ Texas)
Official TDCJ page on technology services available to incarcerated people in Texas, including tablet programs, electronic messaging and video visitat...
How to Contact an Incarcerated Person (CDCR California)
Official CDCR page explaining how to reach someone in a California state prison by mail, email and phone. Covers correct envelope addressing (full nam...