Phone and Tablet Services (Idaho DOC)

Idaho DOC's phone and tablet page carries the department's notice that the cost of voice-only calls rose to $0.08 per minute on 1 April 2026, with the agency explaining the increase as an offset against rising costs for resident enrichment, food, medical services, facility maintenance and technology. It directs families to the IDOC page on the IC Solutions website for current phone service information and lists ICSolutions customer care on 888-506-8407 and the vendor's mailing address at 2200 Danbury Street, San Antonio, TX 78217. The tablet section points to ViaPath for tablet services, with accounts created or accessed through GettingOut. The page was last updated 30 July 2026 and also links to the department's resident telephone and electronic communications policy.