Grievance & Complaints
Office of the Ombudsman - Assistance Request (California CDCR)
The CDCR Office of the Ombudsman accepts assistance requests about problems involving an incarcerated person in a California state prison. The page hosts the Ombudsman Assistance Request Form, which asks for the submitter's relationship to the incarcerated person, the person's CDCR number and institution, a description of the issue, and what has already been tried, with options for Health Care Grievance/Appeal, Citizen's Complaint, Grievance/Appeal, or Patient Health Care Inquiry. The office can also be reached at (916) 445-1773 or by mail at CDCR, Office of the Ombudsman, P.O. Box 942883, Sacramento, CA 94283. The page instructs people to submit only one form or make one phone call per issue, and directs parole matters to the Division of Adult Parole Operations.
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