Grievance & Complaints
Office of the Correction Ombudsman (Connecticut)
Connecticut's Office of the Correction Ombudsman is an independent office, supported by the state Office of Governmental Accountability, that helps incarcerated people, their families, lawmakers and residents with issues relating to the Department of Correction. Its stated functions are to investigate complaints, monitor conditions, advocate for systemic reforms, ensure transparency and provide recommendations. People can file by completing the office's online complaint intake form, calling 860-856-4799, or emailing correction.ombuds@ct.gov; the office is at 55 Farmington Avenue, Suite 427, Hartford, CT 06105. The site also publishes semi-annual reports and the Conditions of Confinement report. DeVaughn Ward, Esq. was appointed Correction Ombuds by Governor Ned Lamont on September 23, 2024 and confirmed for a permanent appointment in April 2025.
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