New York State Commission of Correction - Contact and Complaints

The New York State Commission of Correction (SCOC) is the state's regulatory oversight agency for correctional facilities, and this page explains how to reach it and how it handles citizen complaints. It states that citizen complaints should be sent by mail, fax, or the online complaint form, and gives the Commission's phone number 518-485-2346, fax 518-485-2467 and address at the Alfred E. Smith State Office Building, 80 S. Swan Street, Albany, NY 12210. The page draws a clear line between SCOC and DOCCS, explaining that most questions and records concerning state incarcerated individuals, state prisons, programs, good time calculations and similar matters are handled by DOCCS rather than by the Commission, which is the oversight body. Navigation from the page reaches the Commission's Citizens' Policy and Complaint Review Council, its Medical Review Board, incarcerated mortality reports, county jail listings and its manuals and forms library.