Massachusetts 103 CMR 491.00 - Inmate Grievances Regulation

The official Mass.gov page for 103 CMR 491.00, the Massachusetts Department of Correction regulation that establishes the rules and procedures governing the filing and resolution of grievances by people in DOC custody. The regulation states that every individual committed to the department's custody shall have access to an internal grievance mechanism providing a forum for the fair and impartial resolution of legitimate complaints. The page is dated 05/05/2017, identifies the Massachusetts Department of Correction as the issuing organization, and cites regulatory authority under M.G.L. c. 124, Section 1(i) and (q) and M.G.L. c. 127, Section 38E. The full regulation text is available as a downloadable PDF from the page, and a link to purchase the official print version from the Secretary of the Commonwealth is also provided.