Handbook for Families and Friends of NY DOCCS Incarcerated People

Official New York DOCCS handbook written for families and friends, December 2022 edition, covering visiting procedures, mail and package rules including the three food packages per month limit, money deposits, facility transfers and how to raise concerns. Note that the handbook's telephone section predates the August 2025 policy that made calls free; for current phone rules see the DOCCS telephone calls page.