FCC Consumer Guide: Incarcerated People's Communications Services (National)

The FCC's consumer guide on phone and video calls from prisons and jails explains the commission's work to rein in excessive rates and fees paid by families staying in touch with incarcerated loved ones. It lays out the interim per-minute rate caps for interstate and international calls set in May 2021 ($0.14 for prisons, $0.16 for jails with 1,000 or more people, $0.21 for smaller jails, with site commission allowances) and explains limits on additional service charges; the guide is available in English, Spanish, Korean, Chinese, Tagalog, and Vietnamese.