Alaska State Ombudsman - FAQs and How to Complain

The Alaska State Ombudsman is a legislative-branch office established in 1975 that investigates complaints about administrative acts of state agencies; its listed jurisdictional examples include accessing necessary health care while in a state prison. The FAQ states that people in prison or in Department of Corrections custody must mail their complaints in writing using the office's inmate complaint form, rather than using the online portal. Complaints are confidential under AS 24.55.160 and cost nothing. The office has 30 days to accept or decline a complaint, with a goal of responding in 7-10 days, and it has no enforcement power, only the ability to recommend. Intake staff can be reached at 907-269-5290; the mailing address is 1500 West Benson Boulevard, Anchorage, Alaska 99503.